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Customer satisfaction is the crucial factor
in the success of the Vollmann Group and the safeguarding
of this success in the future. For this reason, quality is
the basis for all our activities.
Through the continuous improvement of all
sequences, operations, procedures and processes we can ensure
that all interested parties gain maximum satisfaction. This
approach means that we are able to achieve:
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Customer satisfaction.
Fulfillment of customer requirements and expectations.
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Employee satisfaction.
We involve our staff - they are therefore highly motivated
and committed to the company.
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Zero defect target.
The consistent use of preventative measures in order to
achieve the target of zero defects and to avoid the costs
associated with defects.
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"Best in class" service.
Maintaining close communication with the customer.
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Benchmarking.
Comparison of own performance with that of competitors.
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Legal conformity.
The fulfillment of all social requirements relating to
performance capability and environmental protection.
Vollmann. Right from the
start.
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